Accelerate your Lean programme
Why Six Sigma or Lean aren't delivering sufficient value
Service or Transactional Six Sigma success in manufacturing has never been replicated in the services industry and corporate interest in pure Six Sigma passed its peak several years ago. Lean Sigma is currently the approach of choice for many organisations, but even that is now under real pressure as businesses look to improve processes radically to cut costs and survive the recession.
Transactional processes often contain well over 50% waste and perform at no better than 4.0 process sigma at best. Improvement solutions frequently conflict with various IT systems priorities which limit scope and impact for process change.
The Lean Sigma evolution
In the evolution of process improvement and design, Lean has focused on getting the flow and value right, and Six Sigma on customer and defects. The next evolution must build on these achievements while embracing a step change in both rapid optimization and automation of the full business process.
Business Process Management (BPM) approaches and tools have matured over the past five years and now allow a near seamless capture of any business process, optimization, and automation in a well-structured manner.
BPM tools such as IBM Lombardi Blueworks Live combine collaborative process modelling with Lean Sigma tools such as SIPOC, FMEA, cycle time analysis, and value stream analysis. Process participants, systems and problems can be captured against each process step, building up the current process model. The tool and process repository are shared in a collaborative ‘software as service' environment, reducing delays and encouraging agility.
Our Agile Lean Sigma integrates Lean Sigma, Agile delivery and Business Process Management tools to rapidly deliver the transformationa results you are seeking and ensure savings are sustainable. We can work with your internal Lean Sigma team to deliver a number of small proejcts that builds credibility and then transfer these skills to your team.
