Automate process

Organisations that purchase Business Process Management (BPM) suites as a technology led investment often overlook the operational benefits of improving processes before automation. Our Agile Lean Sigma approach integrates Lean Sigma and BPM, delivering radical cost reductions while improving quality and customer satisfaction. Our approach is much faster and cheaper than most BPM integrators, as we invest heavily in process improvement, eliminating process complexity and variation before automation.

We run weekly playbacks, capturing the imagination and interest of the process owner and ensuring the solution meets business objectives before significant investment in integration. We usually complete process optimisation and automation of a level 3 process within 6 weeks, ready for integration with your IT systems.

The full end to end process now exists as a very thin layer, tying together legacy IT using standards based integration technology, and presenting the user with a unified interface together with full process monitoring and control. Software vendors such as IBM, Oracle and SAP are shipping plug & play ‘service enabled' systems. This BPM ecosystem enables rapid assembly of the IT services required to support your optimised business processes.

This makes a new meld of Lean, Six Sigma, and Agile Process Development incredibly powerful because it supports the design of optimized processes that are then executed. This has enabled us to deliver cost reductions of 35% to 80% cost reductions while improving quality and customer satisfaction.