BPM Training Academy Courses

Click here for Training Academy overview	Discipline Covered
Course Hover over the course title to view the course details.	IBM Blueworks Live	IBM Business Process Manager	Agile Lean Sigma	Agile Change Management	Business Activity Monitor
Overview of BPM (T-BPM:10) Overview of BPM (T-BPM:10) An excellent course for anyone wishing to gain a high level overview of what BPM is, how it is achieved, and what it can deliver. In just half a day (either as a public course or at your company site) gain valuable insight into the key areas of process governance and strategy, performance measurement, process control, redesign and improvement of business processes, and process automation. See how all of this can lead to cost savings, increased performance and revenues, and yet be delivered in a very short timeframe. Introduces the basic features of key BPM tools for process capture and re-design, and process automation for Business Intelligence, Process Governance and control. Duration: 0.5 days. Who should attend: Executive management, interested parties
BPM Continuous Improvement (T-BPM:11) BPM Continuous Improvement (T-BPM:11) A short course addressing the key requirements for successful BPM within a continuous improvement programme. Covers a framework methodology for Continuous Improvement, based on Agile deployment of Lean-Sigma, and introduces the approach required for successful change management within a business. Successful BPM demands re-designed processes prior to process automation so as to deliver better results. This course will demonstrate how IBM Blueworks Live can support both the practicalities of process documentation, analysis, and re-design as well as the cultural change management issues that need to be addressed. The course will also cover the key secrets behind a successful Business Activity Monitor (BAM) showing how to select appropriate metrics and how to use the outcome of a good BAM to drive and further sustain continuous improvement within the organisation. Duration: 1 day. Who should attend: Senior managers, Business analysts, Process improvement specialists
BPM Process Design (T-BPM:12) BPM Process Design (T-BPM:12) This course is targeted at key business analysts and process managers looking to successfully execute process re-design and improvement prior to process automation within BPM. With a firm slant towards the practical aspects of capturing a process, analysing a process to identify changes required, and then re-designing a process and obtaining buy-in from all parties, this course addresses both the technical process mapping tool (IBM Blueworks Live) as well as detailing an agile improvement methodology based on Lean-Sigma, but with key changes to support successful BPM in an agile timeframe as short as two weeks. For people with some prior experience of process mapping and/or process improvement, this course will challenge preconceived ideas that process change has to take months, yet it will ensure that you have the knowledge and skills to make a successful start with IBM Blueworks Live and generate an immediate impact that the business will notice and welcome. Duration: 2 days. Who should attend: Business analysts, Process improvement specialists
BPM Process Automation (T-BPM:13) BPM Process Automation (T-BPM:13) BPM should always lead eventually to process automation where the biggest rewards are to be found, yet the user-friendly enterprise tools available today do not necessarily mean that this work has to be done by systems specialists. Ideally the same BPM team working on the process re-design and improvement will also work direclty with the BPM automation tool. This course, based on IBM Business Process Manager (version 7.5) (formerly WebSphere Lombardi Edition / Teamworks) will show technical and non-technical candidates how to describe and test basic Business Process Definitions through early 'playback' sessions, and will encourage a successful colaboration between business analysist / architects and system designers or integrators. Duration: 2 days. Who should attend: Business Analysts, Consultants, IT Developers
BPM in operation (T-BPM:14) BPM in operation (T-BPM:14) The serious part of Business Process Management starts once IBM BPM is running the process definition in a live environment. This course covers the aspects of process definition management and business activity reporting that are typically required in 'business as usual' mode. A short course for technical operations who need to understand how to administer users, data records, performance records, and to generate custom reports for business users. Duration: 0.5 days. Who should attend: IT Operations
BPM immersion (using Agile Learning) (T-BPM:03) BPM immersion (using Agile Learning) T-BPM:03 Many organisations deploying BPM and process automation focus only on using the tools to build applications using rapid development techniques, missing out on many of the more powerful and beneficial aspects of BPM. This course is an holistic coverage of all the tools, methods and approaches required to ensure that key staff have the knowledge and skills needed. Covering the end to end BPM project lifecycle from process re-design, automation, and day to day Process Management. If you are wondering how to get your BPM effort off to the best possible start, and expect to take an active part and contribute at each stage, then this course is for you! Duration: 4 days. Who should attend: Consultants, Business analysts, Process improvement specialists, IT developers, interested parties
IBM BPM tools (T-BPM:01) IBM BPM tools T-BPM:01 A Business Process Managment suite of software offers organisations the use of enterprise tools of great power and capability. If you are using BPM tools, make sure you are getting full and efficient use of all the benefits they bring to the table. The two leading BPM tools of our choice here at T-Impact are IBM Blueworks Live, and IBM Business Process Manager V7.5 (Lombardi/Teamworks). Together these tools allow process capture, analysis, re-design, and automation through a sequence of agile methodology playbacks. At one level these tools are user-friendly, simple to learn and use, and deliver rapid benefits. However, go beyond day one and there is a lot to learn about how best to use Blueworks Live in a BPM programme, and how to make IBM Business Process Manager work well for each and every project. Duration: 3 days. Who should attend: Business analysts, Process improvement specialists
Agile Lean-Sigma and Business Change (T-BPM:02) Agile Lean-Sigma and Business Change T-BPM:02 Every business needs to change, and to change rapidly and efficiently. Making change happen is often a complex and heady mix of soft skills and supporting tools or techniques, and this course covers all the aspects of Business Process Management from a non-BPM tool point of view. Very useful for anyone looking to manage business change as part of an improvement programme, business review, re-engineering or redesign, or just looking to successfully tackle a growing mountain of waste, error and inefficiency in the organisation. Over two days we look at the best of existing approaches and the latest techniques, providing attendees with a deeper understanding of business change, and a set of new change and change management skills. Duration: 2 days. Who should attend: Consultants, Business analysts, Process improvement specialists, IT developers
IBM Blueworks Live (BWL) (T-BPM:21) IBM Blueworks Live (BWL) T-BPM:21 How many 'Visio Experts' spend in excess of half of their time moving boxes and lines around a page, rather than gettting key business people engaged and contributing to process capture, analysis, and re-design? How many process map documents are drawn and then never used or updated? How many of your business processes are at this moment actively out there in the wider business community, being used, amended, discussed and improved on? Blueworks Live is a cloud based tool that goes well beyond just automating process documentation. Highly intuitive and very colaborative, we use this tool on all of our client engagements. Easy to start using, however getting the best from this tool comes only from training and support. For example, have you thought about configuration management, Blueworks Kaizen Events, or Change Management Sequencing? Do start using Blueworks Live, but don't just rely on a 10 minute video for help - this one day course offers full training, promotes best practice behaviours, and gives you many professional user tips and tricks to drive long term success with Blueworks Live. Duration: 1 day. Who should attend: Business analysts, Process improvement specialists
IBM BPM (T-BPM:22) IBM BPM T-BPM:22 IBM Business Process Manager (7.5, formerly Lombardi Teamworks) is noted as one of the best and easiest to use BPM suites today. With a powerful user interface, creating processes and web screen (coaches) is a matter of drag and drop. Most configuration can be done using clickable settings, but there are so many settings and options to consider. After investing in BPM software, make sure you invest in your staff's knowlege, skills, and experience. Set up BPM process definitions quicker, add more features, and make the right decisions along the way. Just one click turns on 'email notification on reciept of a task', which can make a huge difference in performance when process steps pass for authorisation to infrequent users of the main process portal. In two days we cannot cover all the aspects of this tool, but we can show you how to get started, how to build great process defintions, and how to manage user accounts and settings to make your BPM projects more effective more rapidly. Duration: 2 days. Who should attend: Consultants, Business analysts, Process improvement specialists, IT developers
Agile Lean-Sigma (ALS) (T-BPM:23) Agile Lean-Sigma (ALS) (T-BPM:23) Lean Sigma is now dead and with increasingly limited impact to improve poorly performing business processes. Using BPM can drive more impressive cost savings and faster. However making changes to Lean Sigma to support an Agile development approach based on BPM tools not only improves the BPM deployment but also re-invigorates declining and slow paced Lean and Six Sigma initiatives. Our proprietary Agile Lean-Sigma approach can take a level 3 business process from problem to implemented BPM solution in just six weeks. We take the best of Lean and Six Sigma, drive for rapid and customer focused change using Agile techniques, and fully support lasting continuous improvement. This course is ideal for existing Lean and Six Sigma experienced process improvement specialists who are looking to acquire new skills in enterprise BPM and to drive change and improvement to the heart of the way they work. Duration: 1 day. Who should attend: Business analyst, Process improvement specialist

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