Customers expect more and you need a supplier who can help you exceed their expectations... you deserve it all

The NHS trusted us to deliver their life critical National solution for Organ Donation & Transplants. You can trust us to care for your customers too.

We work with proactive organisations, small and large, to:

Improve and personalise your services, identifying your customer’s moments of truth and designing solutions that impress.
Quantify the value to your business, preparing a return-on-investment considering the total solution costs before implementation.
Automate your customer journey to bridge the gap between your customer’s expectations and your legacy IT systems’ capabilities.

Our solutions combine market-leading Chatbots, Robots, AI & Workflow, deployed on the cloud or your infrastructure. Contact us today to find out how we can help you realise your vision and deliver sustainable value.

Tell Me More

If you’re serious about improving the lives of your customers and your colleagues, then we’re serious about helping you make that a reality. Your organisation is unique and change is hard. We listen & adapt our proven approach to resolve your unique challenges & ensure your success.

We focus on the big picture, delivering sustainable benefits and long-term value, services that can be used across your organisations or transferring capability into your organization.

We earn our customers trust and help them overcome obstacles. We have demonstrated this for:

NHS, central government and local councils.
Banks, international law firms and logistic firms.

Give us the opportunity to earn your trust, you’ll also be delighted with the results.

How do I know whether to use

Chatbots, RPA or AI?

Each has specific uses and design patterns. They can be customised and integrated to serve most any purpose but this creates a fragile & expensive solution that can significantly increase your operational costs.

FAQs

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“T-Impact brought the knowledge of the technology, the expertise in how to make it work effectively... to enable us to integrate it with our existing capabilities and our existing tool-sets and really provide a seamless experience for our staff.”

NHS BT, Chief Digital Officer