We believe that life is about change and progression. Technology is rapidly remoulding the world, along with every economy, market, and business within it. We want to play a key role in driving that change in a way that positively impacts businesses and the people they serve and employ.
That’s why we work with companies that are ambitious about embracing change and doing things differently. Whether you’re an international law firm or local town council, if you’re serious about using technology to improve the lives of your customers and your colleagues, then we’re serious about helping you make that a reality.
The same applies to our recruitment. While we value experience, we are far more interested in hiring people who are as driven as we are to do something remarkable. If you’re looking for a comfortable nine-till-five role then we’re not for you, but if you’re interested in harnessing technology to make a real impact on the world, then we’d love you to get in touch.
My name’s Keith Stagner and I’m the CEO of T-Impact. I’ve been in the IT industry for three decades and in that time I’ve driven change in some of the largest organisations in the world.
People ask if I have always been so driven by the idea of change and progress. The truth is that growing up in the small town of Lynchburg, Virginia, with limited experience of the world, I only had very modest ambitions. I felt sure I would always be happy staying in that small community and living a simple and comfortable life, but that was all to change.
At twenty years of age I was shot in the back four times. I was still awake when they started operating to stop the internal bleeding, then spent a month in intensive care. It was only thanks to the incredible work of the medical team that I was kept alive. Lying in that hospital room surrounded by machines and cables, I think that was the first time that I appreciated the full power of technology when in the right human hands.
When I was discharged, I was a changed person. I felt like it was me against the world and I had limited time to achieve something with my life. As the years passed I became able to channel my anger and frustration more positively. My determination to show everyone that I wouldn’t be put down increased my drive, and I became obsessed with making the most of every opportunity. I have since travelled to over 80 countries, worked with dozens of businesses, large and small, and learnt how to drive change successfully in all cultures. The challenges are seldom due to technology.
Thirty years have passed but the impact of that experience (along with two of the bullets) remains with me to this day. I have become obsessed with positive transformation, for individuals, companies and society as a whole, and believe that technology holds the key for us to unlock that potential, and make the best impact on this world that we can.
CEO of T-Impact
You can also hear from our customers in our T-IMPACT TESTIMONIALS
"When we undertook our first steps in robotic process automation, T-Impact provided the guidance and support we needed to successfully deliver a number of pilot projects and help set up our production environment. We now have a pipeline of work that is growing all the time, thanks to the positive outcomes we achieved together."
"We wanted a technology partner who was experienced in dealing with Local Authorities and the challenges that Councils face and how they affect our residents. We assessed the market based on experience, technical ability and price, reviewing various companies, and awarded T-Impact. We’ve been working with T-Impact for over 12 months now, and they have very much impressed us. They are easy to work with, integrate well with our team, deliver great value and importantly take accountability. Their staff listen carefully, understand the problems then positively engage with our business teams on exactly where and why robotics can be used and then quantify the benefits. The results we’ve seen and T-Impact’s professional and pro-active attitude have helped me educate my Council’s Executive team, demonstrating the value and benefits of Robotics. T-Impact have also helped us identify benefits over and above the traditional labour savings. For example, like most Councils, Dacorum Council has faced challenges staffing specialist roles, such as Environmental Health officers. We have had insufficient officers for some time, one of the solutions we implemented with T-Impact helped reduce the amount of wasted time spent by officers on admin surrounding case management, this means the officers that we do have are significantly more productive."
"They accelerated our Digital Transformation programme, with a clear vision of how the cutting edge technology like Robots and AI can add real life benefits, vastly achieving more than we thought possible. The T-Impact team added demonstrable value plus were a real pleasure to work with. We are currently discussing further opportunities to work together."
"Happy to recommend T-Impact as a partner on agile projects. Excellent engagement throughout and project delivered on time. Assisted with project management, business analysis, development and testing. Documentation also high quality."
"T-Impact were able to tailor their delivery approach to our needs, showing expertise in multiple delivery approaches. They really took the time to understand our unique business, our culture and vision for the future. They ensured that they understood and methodically documented our user and business needs which allowed them design and develop a suitable service."
"T-Impact have been great to work with. They came into the project with a positive can-do attitude paired with the expertise and knowledge we needed. They increased our productivity and provided cultural benefits as well."
"The training is well presented with audio and visual cues and can be paced according the trainees needs. This makes Advanced Process Modelling Training Using IBM Blueworks useful to process collaborators who may be interested in covering BPMN, basic modelling conventions and an insight into agile, lean and six-sigma. Enabling others to collaborate with Blueworks increases its value."
"I've found the T-Impact team to be very supportive, especially the half-hour drop-in sessions that provide skills and knowledge transfer. The T-Impact team are helpful and knowledgeable, they obviously know the products we are working with and are very keen to support NHSBT staff."
"In my opinion, T-Impact is the most client-centric Business Partner I work with. Their team continuously demonstrate genuine personal interest in their client’s success. Their professionalism and expertise on the solutions they assist clients with is unrivalled. Their projects consistently produce a clear and measurable return on investment for clients. This is demonstrated by their consistently high IBM client Satisfaction Rating."
"T-Impact were excellent at dealing with the internal resistance that we encountered. They helped us to be open with people, collaborate with people, keep them informed of progress, reassure them, and hold their hand through the whole process to achieve a really successful digital transformation."
"We awarded T-Impact a contract to build our digital transformation capability, delivering the first projects for Planning & Crisis Support. They trained our team, developing their skills and confidence enabling them to conduct user research and map, analyse & re-design user journeys. T-Impact made very effective use of industry standard techniques such as Balanced Scorecards, Customer Interviews and Lean Six-Sigma."
“T-Impact brought the knowledge of the technology, the expertise in how to make it work effectively... to enable us to integrate it with our existing capabilities and our existing tool-sets and really provide a seamless experience for our staff.”
“T-Impact provided a focused and impactful review of the Network Transformation programme and identified potential process efficiency improvements of up to 40%. They worked exceptionally hard under tight deadlines to provide a clear understanding of where and how improvements could be made.”
“T-Impact provided on-site expertise that helped facilitate the design and build of our process repository, taxonomy and standards; knowledge and understanding was effectively transferred to our own teams, enabling in-house capability to be established quickly.”