Department – T-Impact

Automation for Business Functions – Robots can help you in every area of your business.

T-Impact’s services are designed to compliment your existing technology.

We specialise in technology and business services that enable companies to gain vital competitive edge, increase efficiency and minimise cost through digital transformation, without replacing your existing IT assets.

We work with organisations in the public and private sector, providing automation solutions across a vast range of departments.

CUSTOMER SERVICE

Customer Onboarding Process
Query Processing
Complaints Procedure
Escalation Procedure
Data Entry Validation

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FINANCE

Accounts Payable
Customer Invoicing
Cash Flow
Data Entry Validation
Payments Scheduling

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LOGISTICS

Supply Chain Control
Reporting and Analytics
Back-end Operations
Customer Communications
Parcel and Container Tracking

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HUMAN RESOURCES

Recruitment
Staff Onboarding
Recruiter Engagement
Communications
Escalation Procedures

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FULFILMENT

Back Office Operations
Monitor and Control Stock Levels
Process Orders Automatically
Rule Based Workflows
Vendor Communications

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SALES & MARKETING

CRM Management
Data Entry and Validations
Pipeline Management
Actions and Reminders
Communications

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What experience do we need to build an RPA solution?

No existing knowledge is required as we’ll handle the entire implementation and set-up process. We’ll ensure that everyone who needs to understand how to set up processes can do so, so you don’t run into any issues if you lose staff members.

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“I’ve found the T-Impact team to be very supportive, especially the half-hour drop-in sessions that provide skills and knowledge transfer. The T-Impact team are helpful and knowledgeable, they obviously know the products we are working with and are very keen to support NHSBT staff.”

NHS BT, Scrum Master