BUSINESS MONITORING & OPTIMISATION

WHAT IS BUSINESS MONITORING & OPTIMISATION AND HOW CAN IT HELP YOUR BUSINESS?

Most firms have a small army of managers, supervisors and team leaders gathering data from staff and then interpreting it and preparing reports. This is then supplemented with often conflicting reports from any number of IT systems, each of which have a different interpretation of the data. The business reporting and data warehousing industry was created to address this but often just adds another layer of confusion to the mix. You learn to interpret and guess what is really happening, but are never sure.

If any of this sounds familiar, speak with one of our experts to discuss how we can help you monitor & improve the performance of your business.

Continuous improvement thought leader W. Edwards Deming, was famously quoted “In God we trust, all others must bring data.”. If you can not measure your business, how are you managing it?

We live in an age of ever-accelerating change. Every private and public industry is facing the risk of massive disruption, often from unforeseen competitors. How will you ensure your business is relevant next year, let alone 3 years from now?

Continuous improvement is no longer enough, you need to be prepared to re-invent your business entirely. Digital Transformation is the new norm and to understand what you should transform and what this might achieve, you need an accurate measurement of your business performance.

T-Impact can implement your real-time Cloud Dashboard within weeks, offering powerful features that can help you monitor your operations effectively, even when they are performed remotely. 

The Benefits of T-Impact’s Business Process Optimisation Service

Every business has different reasons to undergo business process optimisation, and see different advantages in doing so, but three of the most common benefits are:

• Increase Agility – Have confidence you can monitor the effectiveness of your continuous improvement initiatives and respond quickly if you aren’t obtaining desired results. Adapt to changes faster than competitors, gaining a genuine competitive edge, and acquire the ability to incorporate new business models when contemplating future business development.
• Continuously Delight Customers – Monitor the value streams and key interactions which either delight or frustrate your customers. Ensure any deviation from expected KPI’s are highlighted and dealt with quickly.
• Operational Excellence – Forecast risks to the value chain across your organisation and empower your team to act on them quickly. Ensure your customers are not impacted by the supplier or internal issues by allocating staff to resolve problems early.
• Increased Efficiency – Business monitoring and optimisation will help your organisation identify wastage and bottlenecks and streamline processes to reduce costs and maximise output.
• Benchmarking – Measure the key performance indicators (KPIs) important to your business, compare performance over time for trend analysis to establish the direction you want to go in. You can compare performances across your industry and sectors to see how you stack up to competitors.

WHAT WE DO DIFFERENTLY

Any reporting which starts by focusing on the data you have is destined to failure. We start by focusing on the outcomes you want to measure, then apply disciplines from our Digital Business Architecture approach to identify where the data resides and how to interpret it within the context of how your business works.

We can then design the dashboards that truly represent the way your business works. Using Robotic Process Automation (RPA), technology, we are able to extract data from your existing IT systems without changing them. We don’t even need new interfaces or API’s.

This approach also enables us to quickly identify opportunities to optimise your business operations and embed measurement into your value streams.

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