RPA (Robotic Process automation) is a technology used to automate business process. Software robots perform the work normally performed by humans, often accessing IT systems, websites and electronic communication without the need for APIs (application programming interfaces) to be developed. Software robots are increasingly being considered as artificial intelligence (AI) workers and combined into a Digital Work Force.
RPA (Robotic Process automation) is a suite of technology used to automate business process. The solutions built with RPA are commonly called software robots.
RPAaaS (RPA as a Service) is a subscription deployment approach pioneered by T-Impact to reduce RPA project risks for their customers. The business solution design, technical deployment and on-going support are provided for a standard monthly cost. Business solution design includes capturing existing business processes and quantifying the benefits of automation. Technical deployment includes the design, build, acceptance testing and deployment of the software robot. Support includes monitoring, reporting, incident resolution and small amendments.
Yes. RPAaaS (RPA as a Service) is a subscription model. Where it differs from most subscription models, is that the solution is custom built for your business and your business process.
No. When you purchase Software as a Service, you are sharing the same software with many other customers. You might be able to configure it but it can not be changed to support your business. RPA as a service includes a custom built solution which automates your business process and interacts with your IT systems.
Yes, T-Impact provide all licenses you will need for your RPA subscription.
No. We wanted to keep costs to a minimum for customers. Many want Robots deployed on their existing infrastructure, so it would not be fair to include hosting fees in the costs. T-Impact provide Microsoft Azure infrastructure for customers who us to host their Robots. We ensure the infrastructure is correctly sized for your specific Robot subscription. Charges for hosting infrastructure and support services are available firstname.lastname@example.org
Our solutions are often implemented in weeks, thanks to our unique fast track delivery method and subscription model. Our fastest solution was designed and built in 6 days, ready for customer acceptance and live deployment.
Our RPA as a Service subscription is a financed model, whereby the development costs are more expensive than the set-up fee. This ensures the benefit exceeds the costs you pay very quickly. Our customers are usually seeing 75% return-on-investment (ROI) within 3 months.
T-Impact will help you to map processes and identify quick-win improvements, generally focused on removing defects and waste from your process. We will also highlight opportunities for you to leverage the power of RPA technology to improve your process in ways that could not be achieved with human labour. We may also identify more significant process improvements, for you to evaluate separately.
UiPath offers attended and unattended Robots. An orchestrator is required for unattended Robots. You do not need an orchestrator for attended robots. T-Impact offer a shared orchestrator subscription, Sarah. Our Sarah subscription includes licenses (UiPath Orchestrator, Kimble and Elastipath), Support services and an Azure cloud hosting environment. Sarah is 70% cheaper than purchasing these components individually.
Attended robots are sometimes called front office robots. They are used as personal assistants to automate many tasks performed by knowledge workers. They are typically initiated by staff from their desktop.
Unattended robots are sometimes called back office robots. They typically automate an entire workflow, as normally performed by one or more of your staff. Unattended robots are controlled by a robotic orchestrator, who performs the role of a supervisor, such as assigning work, monitoring performance & reporting progress. Better robot orchestrators can be controlled from mobile devices, such as phones, tablets or laptops.
Our RPA as a Service subscription is a financed model, whereby the development costs are more expensive than the set-up fee. The set-up fee enables us to offer a short commitment on the subscription service. You can cancel anytime after the initial 3-month commitment.
We don’t tie our customer into long term contracts. You can cancel your RPA as a Service subscription contract with one month’s notice, after the 3 months minimum obligation.
We set out to align our commercial incentives with our customers’ – we only make money if you get value from your robot and continue using it.
Yes. Our Robotics Subscriptions use UiPath technology, the best software for Citrix and Virtualised client environments. T-Impact have implemented numerous Robotic solutions in both Virtualised and Citrix environments.
Robots leverage the IT systems that you have in place. They are not designed to be a replacement for API’s or IT systems but rather take tedious work off your staff.
If you are planning to build an API between IT systems, there are some scenarios where it might be better & cheaper to use a Robot to transfer data. APIs can be costly and time-consuming to develop and maintain. As soon as an API is written, software vendors release an update and the API often needs to be rewritten. Robots can often be deployed in weeks and cost much less than traditional development. They also have an element of AI which can adapt to some changes in IT systems, without required development.