Unleash the Power of Automation with Conversational AI in Healthcare

Alt Text

Like many industries before it, healthcare is facing the pressure to shift to a more consumer driven industry. Patients are taking an increasingly authoritative role in their healthcare journey and ask for a complete multichannel conversational experience.

Join us at this exclusive webinar and discover how DRUID AI-driven virtual assistants can help you yield immediate ROI by identifying tasks that can be automated - creating more time for staff, improving decision making & business intelligence.

Why you should attend

  • Discover how DRUID AI-driven virtual assistants can help yield immediate ROI
  • Learn how these virtual assistants identify tasks that can be automated, releasing staff
  • Understand how they can:
    • Provide on-the-fly medical triage with DRUID intelligent healthcare assistant
    • Re-invent patient on-boarding and conversationally updated patient data
    • Give total freedom to schedule and manage medical appointments
    • Provide a new level of customer service and patient self-service
    • Give access to a 360 view of EMR data as simple as asking a question
  • Find out how RPA can play a part in providing an end-to-end Intelligent Automation solution

If you didn’t make the live event on 15th June, you can catch up with the on-demand recording here

DRUID is an end-to-end platform for building conversational business
applications and virtual assistants specialized in completing business tasks.

DRUID virtual assistants know how to create or sign a patient contract, how to ask the right questions, integrate with existing or
legacy applications, and can deliver an end-to-end conversational experience to complete a business task.

End-to-end Healthcare operations automation

Add a conversational AI layer to your medical processes

Scheduling appointments

Druid medical virtual assistants help patients with a simple communication interface and schedule medical visits based on doctor availability.


Patient On-boarding

Automate patient registration, authentication and account opening processes through a superior conversational AI experience.


Symptom assessment

Now, DRUID healthcare virtual assistants can direct patients on how to receive help, find COVID vaccination locations and register symptoms for the remote medical staff to understand.

Alt Text

Patient self-service

Druid intelligent virtual assistants can offer FAQ, services and prices, doctors and clinic discovery, follow up appointments and many more.



Patient feedback

Use multi-channel virtual assistants to collect and process patient feedback automatically and provide a superior healthcare experience.



24/7 customer support

Medical virtual assistants easily integrate with knowledge-base systems, allowing them to provide 24/7 medical conversations for fast problem resolution.

Harness the power of Conversational AI in Healthcare

Customer experience & technology metrics


of consumers
worldwide check their phone more than 50 times a day


of world's data
is generated by the healthcare industry at a CAGR that will reach 36% by 2025


of patients
are likely to schedule medical virtual visits even post COVID-19

Conversational AI is transforming Healthcare

The rise of Healthcare AI-driven virtual assistants


availability of the virtual assistant, regardless of location, giving teams the freedom to be productive


decrease in operational costs with the benefit of multi-chat, route to human and route to team


decrease in time to serve patients with My Account that updates personal data, EMR and account 360


faster closing process for online triage, waiting room, COVID screening and patient onboarding


Alt Text

Raj Sharma


Sales Director, UKI, Nordics & Benelux

Raj has over 20 years of experience working in the IT industry. For the last 10 years, he has worked as a Technology Sales Professional for IBM, MicroStrategy, Oracle, and software vendor partners, selling into several new FSI and Commercial Industries accounts. Before joining DRUID, he worked at Adobe. He had 4 successful years of selling Data and Insight Solutions and looking after the biggest strategic customers in EMEA, and helping them drive digital transformation and solution adoption across their business.

Alt Text

Keith Stagner



Keith has over 35 years experience implementing complex change programmes across Local Councils, the NHS, Emergency Response Teams, Healthcare & Housing Associations and Commercial Organisations. His expertise is in delivering service & operational improvements, supported with digital technologies, such as RPA (Robotic Process Automation), chatbots, AI and workflow.
Alt Text

Elena Branche


Senior Healthcare Solutions

Elena is a motivated, forward-thinking, and tech savvy product owner with 5+ years of experience in finance and consulting. At DRUID, Elena has a crucial role in developing the DRUID products and services, promotes of our conversational AI fintech solutions to customers throughout the world and assists them in driving digital transformation and solution adoption across their businesses.

T-Impact unleashes the power and potential of digital transformation and puts it at the heart of your organisation – quickly delivering tangible value that differentiates your business and delivers financial returns. We use the latest Intelligent Automation technology to improve and automate your processes. We are a recognised thought leader in benefit driven automation, delivering evidence of benefits delivered and tangible results – success guaranteed.

We work with thought-leading partners such as DRUID AI, Soroco, UiPath, Microsoft and Amazon Web Services to deliver our services. Our solutions are available on most public procurement frameworks.

How do I know whether to use

Chatbots, RPA or AI?

Each has specific uses and design patterns. They can be customised and integrated to serve almost any purpose but this can create a fragile & expensive solution that could significantly increase your operational costs without expertise.



We love a challenge! Tell us what you want to achieve – 

we will help you design a solution. 

“T-Impact brought the knowledge of the technology, the expertise in how to make it work effectively… to enable us to integrate it with our existing capabilities and our existing tool-sets and really provide a seamless experience for our staff.”

NHS BT, Chief Digital Officer