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LOCAL GOVERNMENT AUTOMATIONS CASE STUDIES

June 2020

Local Government Automation – On-Demand Webinar Series

On-Demand Webinar Recording

During this three-part webinar series hear from Durham County Council, Dacorum Borough Council and Oxford City Council who have already started their Robotic Process Automation (RPA) journey and the positive impact it is having on their employees and citizens.

How have your budgets been stretched before and since the Covid-19 impact, do you need to deliver more and spend less money?

Can your organisation cope with the increased demand in services and resources post furlough, will you have the staff to cope with the additional demand, or the funding to recruit more?

We’ll go beyond the basics to explain the full breadth of benefits you can also achieve with RPA, you’ll find it’s much more than just reducing inefficiencies and costs.

If you’d like to find out more, or register for a Free Education Session please complete the form below, and we’ll be in touch

WEBINAR 1

In the first of 3 webinars, Durham County Council share their automation journey, discussing how:

  •  They built an Automation Centre of Excellence
  • They are using Robotic Process Automation (RPA) to automate activities such as adult care, new staff on-boarding and rent increases.
  • The highs and lows of implementing automation within their organisation.

WEBINAR 2

Hear from Dacorum Borough Council on how they have used Robotic Process Automation (RPA) to:

  • Improve their single view of the customer in Information at Work through archived housing data, pictures and data from automated IT system emails.
  • Automate finance processing in importing invoices and coding utility bills.
  • Set-up a centralised RPA programme, laying the foundation to deliver RPA benefits quickly across all departments in the council.

WEBINAR 3

In the last of this series of 3 webinars, Oxford Council discussed how they are:

  • Using Robotic Process Automation (RPA) in inventive ways to enable replacement of legacy IT systems and the decommission of many expensive APIs
  • Developing a top-down benefits strategy that has quickly won sponsorship from the executive management teams and building change inertia with service directors.

Speakers

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Linda Roberts

Performance, People & Innovation – Dacorum Borough Council 

Discusses:

Setup a centralised RPA programme to leverage RPA benefits quickly across all departments in the council. Automated finance processes such as importing invoices and coding utility bills.

Used RPA to improve its single view of the customer in Information at Work through archived housing data, pictures and data from automated IT system emails

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Lee Spraggon

Strategic Manager, Applications & Development Resources – Durham County

Discusses:

They have used RPA to automate activities such as adult care, on-boarding new staff and rent increases. They built an Automation Centre of Excellence, employing new resources to be able to continue with their automation journey within the council.

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Rocco Labellarte

Chief Technology & Information Office – Oxford City Council

Discusses:

How they are using RPA in inventive ways to enable replacement of legacy IT systems and decommission many expensive APIs. The way they are developing a top-down benefits strategy that has quickly won sponsorship from the executive management teams and building change inertia with service directors

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