June 2020 Webinar Series: Local Government Automation Case Studies

Available On-Demand


Webinar 1

In the first of 3 webinars, Durham County Council share their automation journey, discussing how:

Webinar 2

Hear from Dacorum Borough Council on how they have used Robotic Process Automation (RPA) to:


webinar 3

In the last of this series of 3 webinars, Oxford Council discussed how they are:

During this three-part webinar series hear from Durham County Council, Dacorum Borough Council and Oxford City Council who have already started their Robotic Process Automation (RPA) journey and the positive impact it is having on their employees and citizens.

How have your budgets been stretched before and since the Covid-19 impact, do you need to deliver more and spend less money?

Can your organisation cope with the increased demand in services and resources post furlough, will you have the staff to cope with the additional demand, or the funding to recruit more?

We’ll go beyond the basics to explain the full breadth of benefits you can also achieve with RPA, you’ll find it’s much more than just reducing inefficiencies and costs.

Register just once for this three-part series, and we’ll send you a reminder in advance of each of the sessions.

Tuesday 16th June – 11.00 Tuesday 23rd June – 11.00 Tuesday 30th June – 11.00
Lee Spraggon, Strategic Manager, Applications & Development Resources – Durham County Council will share how: Linda Roberts, Performance People & Innovation – Dacorum Borough Council will cover how it: Rocco Labellarte, Chief Technology & Information Office – Oxford City Council will discuss:
They have used RPA to automate activities such as adult care, on-boarding new staff and rent increases. Setup a centralised RPA programme to leverage RPA benefits quickly across all departments in the council. How they are using RPA in inventive ways to enable replacement of legacy IT systems and decommission many expensive APIs.
They built an Automation Centre of Excellence, employing new resources to be able to continue with their automation journey within the council. Automated finance processes such as importing invoices and coding utility bills. The way they are developing a top-down benefits strategy that has quickly won sponsorship from the executive management teams and building change inertia with service directors
Used RPA to improve its single view of the customer in Information at Work through archived housing data, pictures and data from automated IT system emails.

Other topics will also include:

The RPA maturity model, illustrated by these 3 case studies.

How to start an automation journey and what is involved.

Analysis of which is faster, hiring staff or automating with RPA.

Strategies for a successful automation for local government.

Additional Speakers

Keith Stagner

CEO, T-Impact

Ian McGregor

VP UKI Public Sector, UiPath