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T-Impact are proud to announce our partnership with We Build Bots (WBB)

1 July 2021

The WBB partnership enhances T-Impact’s Digital Transformation capability, including pre-built solutions for the public sector. T-Impact is the “go to partner” for many public sector firms, who need a specialist that can improve and automate their customer journeys using chatbots, Robots, AI and Workflow. We deliver real results and tangible benefits. The WBB partnership strengthens this capability and enables us to address new market sectors.

We Build Bots creates award-winning AI-powered automation software. We believe that emotional intelligence, empathy, and insight are the qualities that set humans apart from everything else. But the opportunities to exercise these qualities in the workplace are often eroded by the need to perform repetitive, robotic tasks. Those tasks could and should be automated, and that’s why our platforms exist; to handle the ordinary so that humans can take care of the extraordinary. We leverage chatbots, voice and conversation analytics to drive efficiencies across customer services and internal functions.

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T-Impact in the news
30 June 2021

Algorithm and blues: avoiding the traps in new tech

Fine tuning required: algorithms can bring huge benefits – but poor design can create injustices and reduce transparency.

READ MORE >>

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T-Impact in the news
May 2021

The Housing Tsunami

Housing Executive Publication

The challenges COVID-19 has brought to housing are well rehearsed and are not going away:
• 1.1m households on social housing waiting lists.
• Homelessness increase when eviction bans end.
• High temporary accommodation costs.

Local councils are facing a tsunami of demand, increasing pressure on overstretched teams.

READ THE FULL EDITORIAL HERE >>

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T-Impact in the news
October 2020

Revolutionising workforces through the use of robots

Government Business Publication

Local Councils have huge financial pressure & demand is expected to soar over the next 3 months. Forward thinking councils are transforming services, using a digital first approach, shifting to online service provisioning.

Government Business Magazine’s  editor interviewed our CEO Keith Stagner, asking about the role of technology and the future of Robots in public services.

READ THE FULL ARTICLE HERE >>

How quickly can you implement RPA as a service?

 

Our solutions are often implemented in weeks, thanks to our unique fast track delivery method and subscription model. Our fastest solution was designed and built in 6 days, ready for customer acceptance and live deployment.

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“T-Impact provided a focused and impactful review of the Network Transformation programme and identified potential process efficiency improvements of up to 40%. They worked exceptionally hard under tight deadlines to provide a clear understanding of where and how improvements could be made.”

UK Post Office, Business and Technology Transformation Director