Robotics in Healthcare

Helping Healthcare organisations focus on what’s important – Patients

T-Impact have delivered several impressive healthcare solutions, where benefits are measured in lives saved. Our solutions are:

T-Impact work with proactive healthcare providers seeking to digitise patient pathways and streamline processes, freeing NHS staff to focus on patients and eliminating risks to patients. We use technology that compliments and extends the capability of your existing IT systems, avoiding expensive and risky migration projects.

We generally start with an Organisational Assessment, a structured workshop that gathers all data required to determine the costs, benefits and return-on-investment in our solution. This helps you build a solid business case with minimal cost, before seeking further investment.

Speak to us to learn how other healthcare providers throughout the UK are using robotics and AI to improve customer experience, reduce costs and maximise efficiencies, and discuss specific ways that your organisation can also benefit from this technology.

Free Educational Workshops

Inspire your teams and learn how quickly you can automate processes and gain insight into which of those processes are most suitable for automation with the latest technologies, RPA & AI by signing up for a free educational workshop.

Register here

We won't share your information – you can find our Privacy Policy at

What are the disruptions to healthcare?

Ageing Populations

People around the globe are living for longer. With widening generational gaps, healthcare providers are already struggling to provide enough medicine and supplies to keep the population healthy.

Financial Uncertainty

With future Government funding unclear, the National Health Service is unable to plan for longer-term situations. Change is needed to prevent these organisations from failing.

Availability of Doctors

The number of GPs and surgeries in the United Kingdom is reducing dramatically. Elderly or infirm patients, and rural communities are finding their access to healthcare limited as a result.

Consumer Demands

Healthcare and medicine is now a 24/7 industry. Online portals such as NHS Healthcheck and the 111 non-emergency service are partial solutions, but people expect access to healthcare around the clock.

Influence of Technology

As the population becomes more digitally inclined, online consultancy services, booking portals and access to medical results online is now a bare minimum, rather than a luxury.

What can robotics do for healthcare?

As well as already assisting with front-end activities, such as in operations or major health procedures, robotic process automation is now starting to become a major aspect of back-end healthcare operations. Some innovative healthcare providers are already using robotics for this purpose.

Monitoring Patients

• Robots can track vital statistics and alert nurses/doctors when human presence is required

• Edit, enter and extract information from electronic health records

Hospital Management

• Managing the transport of organs or blood for transplant or transfusion procedures

• Disinfecting operating theatres and patient areas

• Conducting or assisting with keyhole surgery

Patient Administration

• Sending automatic emails or correspondence to patients

• Updating perscription information and general records


NHS Blood and Transplant Logo



The NHS is an essential service to save and improve lives, but it has often been dealt a poor hand by underfunding from the Government and constant tinkering by politicians. 

This uncertainty did not help the NHS’ Blood and Transplant Service team who need to ensure the optimum conditions are in place for operations that literally are life-changing.  

Already burdened with an ageing IT system, NHSBT were looking for a delivery partner who could implement a strategic IT framework to accelerate value deliver to users and customers. 

Read more here


Transplantation Support Services

Digital Development Opportunities

Transplantation Support Services

Ben Hume, Assistant Director of Transplant Support Services at NHSBT

Digital Development Opportunities

Aaron Powell, Chief Digital Officer at NHSBT

The Robotics involved in Healthcare Automation 

Robotics and AI tends to conjure images of Hollywood androids, but in reality, Robotic Process Automation refers to specific software that mimics human behaviour. By doing this, it can perform a variety of functions including opening emails, downloading attachments and inputting data.

RPA relies on programmed workflows to replicate human actions on your console, to perform a number of key functions. The crucial difference between robotics and AI is simple – robotics needs to be told what to do, whereas AI can develop patterns and work out what to do over time.

Read More

Benefits of Robotics in Healthcare 

RPA in healthcare is multi-faceted and the benefits are numerous. However, some of the most influential positives are:

Doctors and nurses can be freed from administrative duties to focus on helping their patients instead.

Chatbots, online portals, and automated responses mean people can access healthcare information at any time, from any place.

Robotics creates a 100% accuracy with data input, meaning no incorrect entry can occur.

Robots work twenty-four-seven every day, meaning they can accomplish over twice as much as human staff.

The digital delivery of appointment details, results and updates replaces paper documents, saving money and time.


In healthcare, what processes should I automate?

In general terms, robotics is best utilised for tasks that are time-critical, data sensitive and require a number of repetitive actions. For healthcare, robotics is best deployed for patient correspondence and data entry.

How can Healthcare use robotics and artificial intelligence to protect services for patients when they’ve already cut costs?

Traditional cost-cutting approaches are no longer affordable. Services can’t be reduced further and will continue to scale as the population increases and grows older. Digital transformation is the only way they can continue to support the vast number of services demanded by Healthcare. To achieve a successful digital transformation, Healthcare organisations need technologies such as robotic process automation (RPA) and artificial intelligence (AI) to automate repetitive tasks and free up staff for vital front-line work.  

These technologies can be delivered more quickly and cheaply than traditional solutions, as they work with the IT systems your organisation already has in place and do not need interfaces, which are expensive and can take a long time to build. 

Where do most Healthcare Practices start when looking to implement robotics?

Every division can benefit from the introduction of Robotic Process Automation (RPA).

Numerous forward-thinking Healthcare organisations are already experimenting with automation in a number of different areas. Most organisations start by automating high value transactions, where quality and accuracy is criticalMuch of the work is rules-based, repetitive and time-consuming, an ideal fit for automation. Staff released from admin work can then focus on critical and patient facing tasks. 

T-Impact have already worked with NHS organisations to create RPA solutionsWe are well-placed to advise you on the best way to implement it and manage it on a daily basis.  

Speak to Our Experts

Download Our

Digital Transformation Ultimate Guide for your Sector

Robotic Process Automation Demo

8-Step Guide To Robotics