T-Impact work with proactive healthcare providers seeking to implement change and reduce costs sigificantly through digital transformation. Our robotics & AI subscription model enable organisations to test the water with minimal cost and build a solid business case before seeking further investment. Speak with one of our experts to learn how other healthcare providers throughout the UK are using robotics and AI to improve customer experience, reduce costs and maximise efficiencies, and discuss specific ways that your organisation can also benefit from this technology.
What can robotics do for healthcare?
As well as already assisting with front-end activities, such as in operations or major health procedures, robotic process automation is now starting to become a major aspect of back-end healthcare operations. Some innovative healthcare providers are already using robotics for this purpose.
Robots can track vital statistics and alert nurses/doctors when human presence is required
Edit, enter and extract information from electronic health records
Managing the transport of organs or blood for transplant or transfusion procedures
Disinfecting operating theatres and patient areas
Conducting or assisting with keyhole surgery
Sending automatic emails or correspondence to patients
Updating perscription information and general records
The Robotics involved in Healthcare Automation
Robotics and AI tends to conjure images of Hollywood androids, but in reality, Robotic Process Automation refers to specific software that mimics human behaviour. By doing this, it can perform a variety of functions including opening emails, downloading attachments and inputting data.
RPA relies on programmed workflows to replicate human actions on your console, to perform a number of key functions. The crucial difference between robotics and AI is simple – robotics needs to be told what to do, whereas AI can develop patterns and work out what to do over time.
Ben Hume, Assistant Director of Transplant Support Services at NHSBT
Digital Development Opportunities
Aaron Powell, Chief Digital Officer at NHSBT
Benefits of Robotics in Healthcare
RPA in healthcare is multi-faceted and the benefits are numerous. However, some of the most influential positives are:
Doctors and nurses can be freed from administrative duties to focus on helping their patients instead.
Chatbots, online portals, and automated responses mean people can access healthcare information at any time, from any place.
Robotics creates a 100% accuracy with data input, meaning no incorrect entry can occur.
Robots work twenty-four-seven every day, meaning they can accomplish over twice as much as human staff.
The digital delivery of appointment details, results and updates replaces paper documents, saving money and time.
In healthcare, what processes should I automate?
In general terms, robotics is best utilised for tasks that are time-critical, data sensitive and require a number of repetitive actions. For healthcare, robotics is best deployed for patient correspondence and data entry.
Do I have to purchase an orchestrator robot to manage my virtual workforce?
No, your staff can manage the virtual workforce using their console, phone or laptop. However, a orchestrator robot means these processes can be controlled and managed twenty-four-seven, as opposed to just when staff re available.