WHAT CAN ROBOTICS DO FOR LOCAL GOVERNMENT?
Due to these core changes, local authorities have had little choice but to explore new technologies that enable greater output at significantly reduced costs. Some of the most popular applications of robotics in local government include:
COUNCIL TAX AND DIRECT DEBIT INSTRUCTION
Some councils collect 60% of their service payments using Direct Debit. Although this practice is commonplace, it is time-consuming, repetitive and often error-laden. A leading London council who previously spent 687 hours processing Revenues and Benefits, saw effort reduced by 76% in a few weeks using T-Impact’s robotic solutions.
Humans find data input tedious and issues with quality and consistency often occur. T-Impact have worked with London councils to eliminate this burden, with an ROI of up to 170% after just three months of operation.
A new key revenue stream for local councils, business rates administration has previously been separate from other departments, resulting in confusion and delays. A Northern authority has worked with us to automate indexing exemption paper, leaving Rates Officers free to perform higher value tasks.