automate repetitive tasks

Free your staff for high value work, such as:





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Our bundle offers allow you to balance risks and costs, choose the bundle that best meets your needs.

Every bundle contains 2 pre-built RPA workflows solutions, for use on the UiPath RPA Platform. See below for full details of what’s in the bot bundles.

RPA Platform subscription and Cloud infrastructure pack are 12 month subscriptions. Configuration, Support & Service Transition packs are prepaid professional service bundles with sufficient days for standard implementations. Year 2+ pricing will be lower, contact us for details.

Please enquire if you would like more information on the range of additional prebuilt and bespoke solutions we can provide.

See below to see full details of what's included in our bot bundles

What's in the bot bundles

Pre-built RPA solutions

Choose any 2 of the following prebuilt RPA solutions:

 – Process Rent Increases

 – Index Archive Housing Data

 – Social Housing

RPA Platform

Everything you need to run your RPA solution and document your customer journey.

You receive a 12 month subscription for the world’s best RPA and journey mapping tools:

 – UiPath Cloud Orchestrated Unattended Robot

 – UiPath Cloud Orchestrated RPA Developer – Named User

 – UiPath Cloud Orchestrater

 – IBM Blueworks Live Editor Licence

We provide the professional support to ensure that your tools are installed and configured to access your existing IT systems. We also install the prebuilt solution onto your RPA Platform:

 – UiPath Tools set-up, up to 3 days support

Cloud Infrastructure Pack

We have pre-configured the cloud infrastructure needed to support your solution.

You receive a 12 month subscription for Amazon Web Services (AWS) industry leading cloud infrastructure:

 – AWS EC2 environment (for production)

 – AWS EC2 environment (for Development & Test)

We provide the professional support to ensure that your tools are installed and configured to access your existing IT systems

 – AWS Configuration Support, up to 2 days support

Configuration Pack

We understand that you might use different IT systems and may have different business rules. This pack includes 10 days of professional services support for each of the 2 bots.

We will work with your team to map your current way of working, compare to our best practice solution and identifying what changes are required. We will then configure the solution to deliver them.

Support Pack

Once your solution is live, you may have new ideas on how to improve it or the systems it access may change. 

Our team will resolve any incidents and change orders. They will also monitor your solution, ensuring it is working and evaluating the audit log to proactively suggest how it can add more value to your organization.

Service Transition Pack

Implementing a new technology enables you to review and improve your overall service offering. 

Our service transition pack will help you ensure you are providing the best service at optimal efficiency. We have included a pack of 18 professional services days to support you with:

 – Role sizing and re-design

 – Service performance management, defining KPI’s and reporting

 – Update governance to accommodate new service capabilities

 – Implementation training and transition review, ensuring capabilities in place to operate solutions


Select the benefit on the left to learn more

Rapid service transition

Increased Service Quality



  • Improving Services can take years/months. Our pre-built solutions enable you to reduce this to weeks.
  • Updating/replacing legacy IT Systems is risky and expensive. We work with the systems you have today, they can even extend the life of your existing systems
  • Faster and cheaper than manual work. Our solutions can be deployed faster than you can recruit, train and manage permanent or agency staff.
  • Our solutions are proven and working today in other Local Councils – giving quick and practical results.


  • Resolve backlogs and issues faster, reducing levels of complaints affecting Council services
  • Service isn’t dependent on staff – no sickness, annual leave, absenteeism
  • 24/7 service model – Robots run continuously if required
  • Consistently applies your proceedures across all IT Systems with zero data entry errors
  • Infinitely scalable at reasonable costs. Flexible to meet peak demands
  • Reduce stress for your teams, improving working environments


  • Greater transparency and compliance reporting to support any future disputes
  • Understand what must be done for statutory compliance and where effort can be reduced
  • Practical approach to realise your Digital Transformation goals


  • Reduce service costs
  • Eliminate temporary staffing costs
  • Cheaper to implement new improvements now and in the future                            .


Process Rent Increases

Our solution manages landlord and housing association requests for rent adjustments, freeing your staff to work on higher value activities. It ensures all checks and rules are applied consistently and evidence is available to address any disputes updating your IT Systems and advising property owners and tenants of decisions.

Key Features

  • Extracts excel/csv based rental request forms from emails.
  • Responds to sender if Excel is password protected and password was not provided.
  • Extracts data from excel spreadsheet.
  • Validates extracted data against predefined business rules for percentage rental increase & maintenance fees.
  • Applies updates to Housing system.
  • Notifies sender of results.

Already implemented for councils in London and the North-East, this solution has saved hundreds of hours of resource. Our solution is currently working with Orchard & Academy and Civica housing systems. 

Index Archive Housing Data

Housing archives contain valuable information that can enable councils to generate new revenue from tenant recharges, succession rent reviews & increased central & county funding.  This data can also help avoid preparation, losses and compensation claim expenses for court cases and tribunals. Archive housing data can also create GDPR retention and SAR breaches.  Staff have all information, easily accessible when dealing with residents providing a better quality service. 

Key Features

  • Scanned document data extracted and indexed.
  • Associated transactions identified and updated with relevant client/property data.

This solution is expected to generate/save £300,000 over the next 5 years for an East England council, currently working with Information @ Work.

Social Housing

Housing move forms can cause billing delays, impacting revenue & cashflow.  Our solution can clear your backlog of move requests, dealing with all but the most complex scenarios. 

Key Features

  • Checks new applications for duplicates and notifies Housing Officer of potential duplicate to investigate.
  • Checks for complex exception conditions and raises to human resource.
  • Manages HMO properties, producing bills and correspondence for individuals.
  • Produces new bills, sending to residents and landlords and update in IT System.

Originally designed for a North West City Council, this solution is expected to eliminate work backlogs & billing lead time from 10 days to just 1 and currently working with Academy Housing System.

*Available from Q4 2020*

T-Impact & Cadence Innova are experienced suppliers and partners in the Local Government sector and are registered as an official provider for several government procurement frameworks for delivering public services online on standardised contracts. By doing this, Local Authorities can access scalable, agile and innovative solutions, whilst benefiting from cost-efficient, speedy and simple-to-implement processes.

You can find us on the following portals: G-Cloud, Digital Marketplace, Sparks, Bloom and TS2.