ROBOTICS IN RECRUITMENT
T-Impact work with opportunist and ambitious recruitment firms and HR teams looking to utilise robotics to optimize their recruitment and reduce bias in the process, ensuring the best possible candidate is placed in every role. AI subscription model enables you to see the benefits of RPA firsthand before embarking on additional digital ventures, in addition to offering a fast payback time. Speak with one of our experts today to learn how other recruitment teams are already using these technologies to drive efficiency and establish stronger client relationships.
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THE DISRUPTIONS TO RECRUITMENT
CHANGES TO REFERRALS
New software has become available for recruiters to study prospect pools to find potential employees. They can use specific criteria to omit or add names to shortlists and streamline candidates.
Companies have been able to develop a clearer picture of candidates due to the availability of data on cloud-based systems and social media.
REDUCED AGENCY INVOLVEMENT
Fewer firms are turning to agencies, as they seek to break away from exclusivity agreements and limited candidate pools. This widens the potential pool but can lead to time wasted evaluating inappropriate candidates.
Applying for roles and corresponding to applications can now be done across the globe at any time due to the internet. Sheer numbers of applications can result in backlogs.
CHANGING REQUIREMENTS OF CANDIDATES
Candidates no longer expect compelling salary packages. Applicants instead focus on criteria such as availability of training, social or ethical implications, or other benefits like home-working.
WHAT CAN ROBOTICS DO FOR RECRUITMENT?
Recruiters are quickly adopting modern technologies to attract the best candidates in the digital age. Robotic Process Automation is helpful for initial screening processes, helping stratify candidates using specific criteria. Staff can actively engage high-value candidates to establish direct contact from the off-set.
However, as recruitment is often data-based and repetitive, RPA can also effectively be used for:
- Robots send out automated responses to candidates to confirm application receipts or request more information
- Respond 24/7 to specific questions from candidates
- Arrange call-backs from staff for specific queries
Data Storage and Collaboration
- Manage all candidate data on one system
- Transfer data quickly, without using multiple data entry portals
- Help select candidates from existing pools
- Identify potential options for outreach
- Eliminate candidates that do not meet requirements
THE ROBOTICS INVOLVED IN RECRUITMENT
AI and Robotics has previously been limited to Hollywood Sci-Fi or assembly lines in manufacturing plants. The term Robotic Process Automation (RPA) refers to specific software that is programmed to perform a variety of manual functions. This includes opening emails, saving attachments and data management.
RPA mimics human activity to perform the same functions as a human, including accessing and creating data within existing I.T. systems. To make complex decisions, RPA works in tandem with AI such as IBM Watson, Microsoft AI and Google DeepMind, receiving guidance on the next steps based on the input.
BENEFITS OF RPA IN RECRUITMENT
Robotic Process Automation has many benefits, and these are unique depending on the business needs, and process being automated. Some key benefits for recruiters include:
- Improved Efficiency – Your virtual workforce can assess applications much faster than any human staff. High value targets are quickly identified.
- Instant Scalability – Your virtual workforce can be controlled anytime, anywhere using most digital devices. Tasks can be defined when necessary to manage efficient workflows.
- Reduced Costs – Robotics have no associated HR costs and can work 24/7. This unparalleled performance can quickly lead to new revenue streams.
- Free Key Staff – Thanks to your robotics identifying the high-value targets quickly, human staff can focus on achieving direct contact with them as soon as possible, rather than searching through inadequate applications.
- Assured Compliance – Thanks to syncing with your central candidate pool, your robotics can manage candidate information and delete or update information when appropriate to comply with GDPR.
Robotics and Artificial Intelligence, quite often these two terms are mixed up and sometimes intertwined. Artificial Intelligence is a broad definition that encompasses many specialist fields. One of these is Robotics. Robotics Process Automation (RPA) refers specifically to software Robots that perform work normally performed by humans. To add to the confusion, Robots incorporate some elements of machine learning within them, allowing them to learn and adapt. They also have pre-built integration into most advanced AI platforms, which allow them to make complex decisions and to learn from the data they process (machine learning). The most common platforms include Microsoft AI, IBM Watson & Google Deepmind.
HOW CAN RECRUITMENT AGENCIES USE ROBOTICS AND ARTIFICIAL INTELLIGENCE TO PROTECT SERVICES FOR CLIENTS, WHEN THEY’VE ALREADY CUT COSTS?
Traditional cost-cutting approaches are no longer affordable. Services can’t be reduced further and will continue to scale as the population increases and grows older. Digital transformation is the only way they can continue support the vast number of services demanded by clients. To achieve a successful digital transformation, councils need technologies such as robotic process automation (RPA) and artificial intelligence (AI) to automate repetitive tasks and free up staff for vital front-line work.
These technologies can be delivered more quickly and cheaply than traditional solutions, as they work with the IT systems councils already have in place and do not need interfaces, which are expensive and can take a long time to build.
- Although every division can benefit from the introduction of RoboticProcess Automation (RPA). Numerous forward-thinking councils are already experimenting with automation in a number of different areas. Most local council organisations start by automating high value transactions, where quality and accuracy is critical. This is typically in (1) revenue & benefits, (2) finance and (3) HR departments. Much of this work is rules-based, repetitive and time-consuming, an ideal fit for automation. Staff released from this admin work can then invest time enhancing council revenue.
Common examples include Accounts receivables, Accounts Payable, Supplier setup, on-boarding new starters, leavers.
T-Impact have already worked with multiple councils to create RPA solutions. We are well-placed to advise you on the best way to implement it and manage it on a daily basis.
You want to innovate and grow your agency and need technology to support your ambitions. It can be hard to convince your peers to invest in long-term and risky technology projects. Robotics is an easy technology to start your digital transformation journey. It works with your existing IT systems and doesn’t require integration or APIs to be built. Your return on investment is quick – allowing you to trial new ideas and evolve the ones that show promise.
Artificial Intelligence is a powerful technology that aims to simulate human thought. The technology isn’t there yet, so current technology is being used to identify and deal with complex data patterns. AI requires training and this requires a large volume of data. AI requires interfaces to access existing IT systems and the results must be communicated in a way that affects the service your customer receives.
If you think of AI as the brains, think of Robotics as the hands. Robotics performs work as humans do today, accessing IT systems (including spreadsheets, websites, and email) to complete processes which deliver value to your customers. Robots don’t require interfaces; they access the screens and reports that your staff use. Robotics links into the most common AI platforms enabling you to introduce AI into your business processes.
Robotics – also called Robotic Process automation – helps you reduce the manual work involved in administration. It is a technology that can be applied to any number of processes across your firm, reducing errors, increasing profits and improving customer satisfaction.