Solving the Profitability Crisis in Recruitment Firms

February 13, 2018 | Digital Transformation

Solving Profitability Crisis

If you run a recruitment business then you will know that every minute your consultants aren’t spending with customers is costing you money!

If there were a way to free up your people from dull admin work, and help shift their focus towards more productive selling the results could be significant.

This article will detail just how Robotic Process Automation (RPA) and Business Process Management (BPM) can increase business efficiency and breed top performers by lightening the admin load and potentially boost the time spent on sales by up to 25%.

In a majority of sales organisations, admin is a drain on precious selling time. According to research by Pace Productivity, B2B sellers spend as much as 78% of their time on non-selling activities including admin, research and reporting.

For recruitment in particular the consultants we’ve spoken to are struggling under a heavy admin burden. Not only must they perform regular background checks, reference checks and other due diligence on candidates, they also need to complete everyday business tasks including reviewing interview notes, preparing weekly and monthly sales reports, and making system updates.

These tasks are essential to staying on top of your business, but they eat considerably into the time your consultants spend with customers. Do not fear though as this is not an unsolvable problem!

In a majority of sales organisations, admin is a drain on precious selling time. According to research by Pace Productivity, B2B sellers spend as much as 78% of their time on non-selling activities including admin, research and reporting.

For recruitment in particular the consultants we’ve spoken to are struggling under a heavy admin burden. Not only must they perform regular background checks, reference checks and other due diligence on candidates, they also need to complete everyday business tasks including reviewing interview notes, preparing weekly and monthly sales reports, and making system updates.

These tasks are essential to staying on top of your business, but they eat considerably into the time your consultants spend with customers. Do not fear though as this is not an unsolvable problem!

The efficiency, automation and adaptability provided by RPA and BPM shift employees’ focus from admin to tasks that drive greater business value and customer engagement. By supporting continuous transformation and improvement of business processes, RPA and BPM form an important component of a wider digital transformation strategy.

The bottom line is: your recruitment teams have a finite number of selling days per year, and it’s up to you to help them spend that time wisely. By arming your people with tools like RPA and BPM, you can empower them to focus on what they do best—closing deals and generating revenue.

To find out more about how you can harness RPA and BPM to tackle your productivity challenges, get in touch with us today. We solve real business problems with our unique Process Driven Design methodology, which delivers a powerful, structured and scalable approach to Digital Transformation and Business Change.

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