Solving the Profitability Crisis in Recruitment Firms

February 13, 2018 | Digital Transformation

Solving Profitability Crisis

If you run a recruitment business then you will know that every minute your consultants aren’t spending with customers is costing you money!

If there were a way to free up your people from dull admin work, and help shift their focus towards more productive selling the results could be significant.

This article will detail just how Robotic Process Automation (RPA) and Business Process Management (BPM) can increase business efficiency and breed top performers by lightening the admin load and potentially boost the time spent on sales by up to 25%.

In a majority of sales organisations, admin is a drain on precious selling time. According to research by Pace Productivity, B2B sellers spend as much as 78% of their time on non-selling activities including admin, research and reporting.

For recruitment in particular the consultants we’ve spoken to are struggling under a heavy admin burden. Not only must they perform regular background checks, reference checks and other due diligence on candidates, they also need to complete everyday business tasks including reviewing interview notes, preparing weekly and monthly sales reports, and making system updates.

These tasks are essential to staying on top of your business, but they eat considerably into the time your consultants spend with customers. Do not fear though as this is not an unsolvable problem!

In a majority of sales organisations, admin is a drain on precious selling time. According to research by Pace Productivity, B2B sellers spend as much as 78% of their time on non-selling activities including admin, research and reporting.

For recruitment in particular the consultants we’ve spoken to are struggling under a heavy admin burden. Not only must they perform regular background checks, reference checks and other due diligence on candidates, they also need to complete everyday business tasks including reviewing interview notes, preparing weekly and monthly sales reports, and making system updates.

These tasks are essential to staying on top of your business, but they eat considerably into the time your consultants spend with customers. Do not fear though as this is not an unsolvable problem!

The efficiency, automation and adaptability provided by RPA and BPM shift employees’ focus from admin to tasks that drive greater business value and customer engagement. By supporting continuous transformation and improvement of business processes, RPA and BPM form an important component of a wider digital transformation strategy.

The bottom line is: your recruitment teams have a finite number of selling days per year, and it’s up to you to help them spend that time wisely. By arming your people with tools like RPA and BPM, you can empower them to focus on what they do best—closing deals and generating revenue.

To find out more about how you can harness RPA and BPM to tackle your productivity challenges, get in touch with us today. We solve real business problems with our unique Process Driven Design methodology, which delivers a powerful, structured and scalable approach to Digital Transformation and Business Change.

Related Articles

7 ways in which the best law firms are attracting and retaining top talent

June 17, 2019 | Digital Transformation | Legal | Robotics

The best law firms understand that they have to treat their employees as customers, and that means really understanding what matters to them. This article will explore some of those key drivers and how the best firms are turning them to their advantage. 1 – Smart lawyers know that the future rests with the firms […]

The Six Factors Changing Local Government Forever

May 24, 2019 | Digital Transformation | Local Government | Robotics

Many Local Governments stand on the brink of bankruptcy after years of underfunding and budget cuts. Employees are overworked and underpaid, whilst Chief Executives are forced to make difficult decisions which affect the lives of their constituents. T-Impact have identified six key factors that are changing Local Government and senior staff need to adapt to […]

IBM & UiPath partner to offer the ultimate automation solution

May 15, 2019 | Digital Transformation | Robotics

IBM provides the world’s leading workflow solutions. Their business process management suite (BPMS) solution enables organisations to manage complex processes that span many organisations and IT systems. It supports processes that can run for long periods of time and provides dashboards to monitor and track processes, which is especially useful when there are numerous instances […]